You’re ready to become an entrepreneur. You’ve looked at the area where you live and determined what is lacking. Your town needs a laundromat. However, you want to give people something more than simply a place to wash and dry their clothes.
You want to create a welcoming space that will invite them in while they are waiting until their laundry is ready. Here are 4 ways to effectively manage a laundromat:
4 Ways You Can Effectively Manage a Laundromat
1. It’s All About the Right Location
The first step in effectively managing a laundromat is to have the right location. Choose a spot that is easily accessible and visible in your town. Decide if you want a building that stands alone, if you will be part of a strip mall, or if you want to use a space in a building that has other businesses.
Once you have picked your location, you need to set the right tone. Most laundromats are utilitarian. They don’t create a pleasant atmosphere. You can take yours to a whole new level. Paint the walls in soothing colours and choose soft lighting. Bring in plenty of seating. You don’t have to go with hard chairs made from plastic.
Think about what would be comfortable. Mount a television on the wall to provide entertainment. You can have a self-serve coffee station with a single-cup coffee maker that is complimentary. Bring in a vending machine with snacks or put out other packages of snacks for your customers. You’ll need a vending machine that provides laundry soap and softener as well for anyone who forgets to bring their own.
2. Make Sure You Have the Right Equipment
If you are going to provide a service such as a laundromat, you need to have commercial laundry equipment that is reliable. You’ll be making an investment that will pay off when you choose durable, coin-operated washers and dryers that will stand up to the test of time.
Be sure to stock your laundromat with enough machines to reduce wait times for your customers. You don’t want to turn anyone away because you underestimated how many machines you will need. In addition to bringing in first-rate equipment, you’ll need to keep it well-maintained.
3. Cleanliness Speaks for Itself
If people are coming to your business to clean their clothes, it only makes sense that your business will sparkle. Make sure your floors and counters shine. Wash your windows on a regular basis.
Polish your machines. Take pride in your business. Your customers will appreciate it. When your place of business looks like it matters to you, it will matter to those who use it.
4. Choose Your Staff Wisely
You should always have someone available at your laundromat. Even though the coin-operated machines take care of themselves, your employees can make the change. They can address any concerns.
If you choose to sell refreshments, it will be helpful to have a staff member on hand. Customers will take notice when your employee is keeping the laundromat clean. In the beginning, you may be the main staff member who is on hand. As your business expands, you can always hire more. Eventually, you may only check in from time to time to ensure everything is up to your standards.
Set the bar high as you establish your laundromat. The right location, equipment, and staffing will all come together as you build a reputation for your business that will draw customers your way.
People often feel put out when they can’t do their laundry at home. You can create a pleasant space that makes laundry day more enjoyable for your patrons. You will reap the benefits of your careful planning when people show their loyalty to your laundromat through the years.
Check out: 5 Effective Ways to Increase Profits for Your Business
Author: Lizzie Howard
Lizzie Howard is a Colorado native who after graduating from the University of Colorado spends her time as a freelance writer. When Lizzie isn’t writing, she enjoys going on hikes, baking for her friends and family, and spending time with her beloved yellow lab, Sparky.